Does Monday.com Sign a HIPAA Business Associate Agreement?

By BAA Generator Editorial  ·  Published Apr 20, 2026  ·  Last reviewed Apr 20, 2026  ·  5 min read

Monday.com is a widely-used work management platform that healthcare organizations often adopt for project tracking, HR workflows, IT operations, and cross-department coordination. While Monday.com is not a clinical application, healthcare organizations frequently use it in ways that bring it into contact with PHI — making HIPAA compliance a real consideration.

Monday.com Plan Coverage for HIPAA BAA

When Does Monday.com Involve PHI?

Monday.com is a general-purpose platform, but healthcare organizations routinely use it in contexts where PHI can appear. Common examples include:

• HR and benefits workflows — onboarding boards or leave management workflows that include employee medical leave documentation, disability accommodations, or workers' compensation records (which may constitute PHI if your organization is a covered entity)
• Compliance tracking — boards tracking incident reports, breach investigations, or patient complaints that contain patient identifiers alongside health information
• Revenue cycle operations — billing exception tracking, prior authorization workflows, or claims management boards that include patient names alongside diagnostic or billing codes
• Care coordination — some organizations use Monday.com to track patient intake steps, referral pipelines, or care transitions, which can directly include PHI

If any Monday.com board, item, column value, or automation contains or processes PHI, a BAA is required — regardless of how central or peripheral Monday.com is to your clinical operations.

How to Get a HIPAA BAA from Monday.com

Monday.com's BAA is available exclusively through their Enterprise plan:

• Contact Monday.com sales to request an Enterprise plan quote
• During Enterprise negotiations, request the HIPAA Business Associate Agreement addendum
• Your Monday.com account manager will provide the BAA for execution
• After the BAA is signed, implement board-level permissions and access controls to limit PHI exposure to authorized users only

Monday.com's Enterprise plan also includes Single Sign-On (SSO), advanced permissions, audit logs, and custom roles — all features that support HIPAA's access control and audit requirements. These features are not available on lower-tier plans.

What Happens If You Use Monday.com Without a BAA?

If PHI enters Monday.com boards on a Free, Basic, Standard, or Pro plan, your organization is in violation of HIPAA. Monday.com's standard terms of service for these plans do not include HIPAA obligations, and Monday.com has no contractual duty to notify you of breaches or to return or destroy your PHI.

Even on Enterprise, operating without an executed BAA while PHI is present in Monday.com is a violation. The BAA must be signed before PHI enters the system — retroactive BAA execution does not eliminate the prior violation period.

For additional context on work management tools and HIPAA, see our guide on Notion's HIPAA BAA status. For a broader overview of which vendors require BAAs, see our vendor BAA lookup guide.

Frequently Asked Questions

Does Monday.com sign a HIPAA BAA?

Yes — Monday.com signs a HIPAA BAA for Enterprise plan customers. Free, Basic, Standard, and Pro plans do not qualify. If PHI appears in any Monday.com workflow, the Enterprise plan with a signed BAA is required.

Which Monday.com plan includes a BAA?

Only the Enterprise plan (custom pricing) includes a HIPAA BAA. The paid plans at Basic ($9/seat/month), Standard ($12/seat/month), and Pro ($19/seat/month) price points do not qualify for HIPAA coverage.

Can healthcare organizations use Monday.com without a BAA?

Healthcare organizations can use Monday.com for workflows that contain no PHI — general project management, IT operations, marketing workflows, or non-clinical coordination. Any board or workflow involving PHI requires the Enterprise plan and an executed BAA.

Is Monday.com HIPAA compliant?

Monday.com can be used in a HIPAA-compliant manner for Enterprise customers with an executed BAA. It is not a healthcare-specific platform. HIPAA compliance requires both the Enterprise plan and disciplined governance over which boards and automations contain PHI.