Does Kareo (Tebra) Sign a HIPAA Business Associate Agreement?

By BAA Generator Editorial  ·  Published Apr 20, 2026  ·  Last reviewed Apr 20, 2026  ·  5 min read

Kareo was one of the most recognized independent practice EHR and billing platforms in the United States, serving primary care, specialty practices, and solo physicians. In 2022, Kareo merged with PatientPop — a digital practice marketing platform — and the combined company rebranded as Tebra. Understanding how this merger affects your BAA coverage is important for practices navigating the transition.

Kareo/Tebra Product BAA Coverage

The Tebra BAA covers all products in the integrated Tebra platform, including those previously sold under the Kareo and PatientPop brands.

How to Get a HIPAA BAA from Tebra (Kareo)

The Tebra/Kareo BAA is included in the standard subscription agreement. To confirm and document your BAA:

• Review your current Tebra service agreement — the BAA is typically embedded in or attached to the MSA
• Contact Tebra's compliance team to request a standalone BAA document for your records
• If you signed your original agreement under the Kareo name, verify that your BAA was carried over or updated during the Tebra migration
• PatientPop-only subscribers who were migrated to Tebra should confirm full BAA coverage, as the pre-merger PatientPop and Kareo agreements were separate

The Kareo-to-Tebra Rebrand: What It Means for Your BAA

Platform mergers and rebrands can create gaps in BAA coverage if they are not actively managed. When Kareo merged with PatientPop to form Tebra, the contracting entity changed. Practices that signed BAAs under the original Kareo entity should:

• Confirm that Tebra has assumed the BAA obligations of the former Kareo entity
• Ensure their files contain a current BAA that reflects the Tebra entity name
• Review the scope of the BAA to confirm it covers any new Tebra products you are using that were not in the original Kareo agreement

This type of due diligence is standard whenever a vendor changes corporate identity — it is not unique to Tebra. See our guide on which vendors sign a HIPAA BAA and our resource on when you need a HIPAA BAA for broader context.

What Happens If You Use Tebra/Kareo Without a BAA?

Using the Tebra platform to store or transmit PHI without an executed BAA creates HIPAA exposure. In practice, the BAA is part of the standard subscription agreement — but the Kareo-to-Tebra merger is a scenario where BAA continuity may not be automatic. Practices that have been with Kareo for many years and have not reviewed their agreements since the rebrand should do so proactively.

Frequently Asked Questions

Does Kareo sign a HIPAA BAA?

Yes — Kareo (now operating as Tebra following its 2022 merger with PatientPop) signs a HIPAA BAA as part of their standard subscription agreement. The BAA covers EHR, billing, and patient engagement features across the Tebra platform. Contact Tebra's compliance team for standalone BAA documentation.

Is Kareo now called Tebra?

Yes — Kareo merged with PatientPop in 2022 and the combined company rebranded as Tebra. Kareo Clinical became Tebra EHR, Kareo Billing became Tebra Billing, and PatientPop became Tebra's patient acquisition platform. If you have an existing Kareo agreement, your BAA obligations transferred to Tebra — but you should confirm this with Tebra directly.

Does the Tebra BAA cover the former Kareo products?

Yes — the Tebra BAA covers the full platform including features formerly branded as Kareo Clinical, Kareo Billing, and PatientPop. If you signed a BAA under the Kareo name and have not updated your agreement, confirm with Tebra's compliance team that your BAA is current and covers the full scope of services you use.

Does PatientPop/Tebra require a separate BAA?

PatientPop (now Tebra's patient acquisition platform) is covered under the unified Tebra BAA for customers on the integrated Tebra platform. If you originally subscribed to PatientPop as a standalone product before the Tebra merger, verify with Tebra that your agreement has been updated and that BAA coverage extends to all products you currently use.